We know that recovering from a natural disaster is never easy. For our Blue Cross and Blue Shield of Oklahoma (BCBSOK) members living or traveling in recently impacted areas, your BCBSOK Customer Service Representatives are ready to help you:

    • Find a doctor or hospital
    • Refill a prescription if you have Prime Therapeutics®*
    • Coordinate or transition your care
    • Get a member ID card
Important Phone NumbersIf you don’t have your ID card, you can either:
    • print a temporary card on Blue Access for MembersSM , or
    • call your plan’s Customer Service number. You will have to provide either your Social Security number, or your name and date of birth so that our customer advocates can help you.
Employer-based Insurance 800-942-5837
Individual and Family Insurance

(if you bought your insurance through BCBSOK, an agent or the Health Insurance Marketplace)   

Medicare Supplement 800-722-3959 (TTY/TDD 711)
Helpful Tips
    • For emergencies, call 911 or go to the nearest hospital.
    • For non-emergencies, call Customer Service to find a doctor or health care professional in your network.
    • Bring your BCBSOK member ID card when you get care.
*Prime Therapeutics LLC (Prime) is a separate pharmacy benefit management company contracted by BCBSOK to provide pharmacy benefit management and other related services. BCBSOK, as well as several Blue Cross and Blue Shield Plans, has an ownership interest in Prime Therapeutics.


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